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Job Title: Associate Director, Operational Excellence
Company Name: AbbVie
Location: Mettawa, IL
Position Type: Full Time
Post Date: 02/20/2026
Expire Date: 03/22/2026
Job Categories: Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Engineering, Finance/Economics, Information Technology, Sales, Science, Executive Management, Quality Control
Job Description
Associate Director, Operational Excellence

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.


Job Description

The Process Excellence Leadenables the execution of senior leaderships strategic priorities by translating direction into coordinated plans, disciplined governance, and measurable outcomes across the technology organization.The role drives organizational priorities translating strategy into actionable execution,oversees priorities governance, prepares for key engagements, leads strategicinitiativesand fosters cross-organizationalrelationships to support the executive leadership team.The ideal candidate will blend strategic vision and operational excellenceto amplifythe impact of the leadership team.

Key Responsibilities:

Strategic Planning and Execution:

  • Assistin the development and implementation of strategic plans and initiatives.

  • Define Priorities, Success Metrics and Execution Horizons (near, mid, long term)

  • Ensure Strategic Intent is Reflected in Organization Design, Funding andExecution

  • Monitor progress of organizational goals and provide regular updates to the executive team.

Team and Capability Design:

  • Assistin the designand evolution of a team structure aligned to the strategic imperatives

  • Assistinclarifying Roles, DecisionRightsand interfaces across the organization

  • Assistin developing hiring and capability roadmaps based on strategic needs

Operational Management:

  • Design, define and implement a revisedGovernance framework acrossData and AIto reorientate the organization to cross-functional collaboration.

  • Identifyand resolve issues that hinder organizational progress.

  • Overseeorganizationalwide operational KPIs and processes to ensure visibility and preparedness. This includes, but is not exhaustive:

  • Disaster and crisis management champion and coordinator

  • AggregatedRisk and Compliance Management

  • Demand Intake and Capacity Management

  • Service Metricsand OperationalHygieneFactors

  • Solutions Catalog, Capabilities Map and STAR evolution

  • Other initiativesasrequested.

Portfolio Insights andOptimization:

  • Work with thePMO team to derive insights and strategic plans related tooptimizingour portfolio.

  • Coordinate cross-functional teams to deliverkeyprojects on time and within budget.

  • Drive visibility and insightsabout ourApplicationportfolioincluding roadmaps, sunsetting anddecommissioningstatus(Application rationalization and Total Cost of Ownership)

  • Vendor & Contract Management including

  • Vendor assessment, rationalization, driving consistent businessreviewsand insight derivation.

  • Evaluation of contracts, evaluation,rationalizationandcost savingopportunities.

FinancialGovernance:

  • Establish budget and investment frameworks tied to organizations value drivers

  • Create visibility between spend, priority and realized business impact

  • Own end-to-end financial performance accountability across the organization.

  • Partner withBTS Finance,cost center owners, team leaders, financial and portfolio managers to set targets, manage budgets, and oversee forecasts(LBs).

  • Drive financial governance, investment prioritization, and trade-off decisions aligned to enterprise strategy.

  • Enable transparent, data-driven decision-making through consistent financial reporting and performance reviews.

  • Identifyand proactively manage financial risks andoptimizationopportunities.

  • Coordinate and align financial priorities with global stakeholders and peer Business Technology Organizations (BTOs).

Communication and Liaison:

  • Serve as a trusted advisor and confidanteto theVP and leadership team, ensuring effective communication and coordination among various departments.

  • Harmonizestakeholder communicationsacrossDataand AI Team.

  • Establish a consistent and comprehensive communication model to share our projects and portfolios across the business stakeholders.

  • Foster andfacilitatedepartmental reviews, town halls, cultural and social activities

  • Work with organizational leaders toestablisha process for communicating successes acrossBComFiin a consistent manner.

Leadership, Cultureand Team Development:

  • Mentor and develop internal leaders to foster a high-performance culture.

  • Support recruitment, onboarding, and development of senior staff members.

  • Design and drive action plans derived from Employee surveysandorganizationalinsightsin collaboration with the Leadership team,culturalcommitteesand champions.

This position demands a comprehensive understanding of financial principles, superior organizational abilities, and the capability to collaborate effectively with cross-functional teams to ensure robust budget management,optimalresource allocation, and operational efficiency. The successful candidate willbe responsible forcultivating andmaintainingexecutive-level, cross-functional partnerships to drive change, align priorities, and coordinate teams to achieve and implement strategicobjectives.

Ideal candidates will be self-motivated, intellectually curious, and driven to challenge the status quo while actively engaging in hands-on execution to deliver results. The role requires the ability to navigate between high-level strategic initiatives and detailed operational tactics across a diverse stakeholder base. The individual mustpossessthe ability to influence and align outcomes without directauthority anddemonstratea strong executive presence.


Qualifications

  • Bachelor's Degree with 9 years experience;Master's Degreewith 8 years experience; PhD with 4 years experiencewith a focus on IT projects andresponsibilities to overall taking care of the financial part from planning to execution, isrequired.
  • Exceptionalcommunication andinterpersonal skills, withproven ability tobuildingtrust, listen, and askeffective questions.Able to give context while influencing without authority and managing expectations/demands.
  • Experience inanalyzing financial data and preparing financial reports.
  • Familiarity with procurement processes and procedures.
  • Understanding ofinternal controls and governance standards.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and collaboratively within a team environment.
  • Proficiencyin Microsoft Office Suite or other tools
  • Interest in technology trends and application of technology to improve endusersexperience.
  • Proventrack recordof effective project leadership and positive results.Keep calm and execute while
  • self-managingtime and priorities.
  • Demonstrated competency in strategic thinking, leadership, and ability to influence executives.
  • Innovative thinking and the ability toleveragepast experienceto be successful in an entrepreneurial environment.
  • Manageand oversee adepartment budget of >$5MM
  • Be Proactive and always think and act and communicate in advance.

Additional experiences that arerequiredfor this role:

  • Working knowledge of IT pricing and contracting practices.
  • Negotiation with IT suppliers andVendor & Agencies.
  • Understands the pharmaceutical market includingroleof providers, patients, payers,distributorsand policy makers.

Additional Information

  • Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:
  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible to participate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Contact Information
Company Name: AbbVie
Website:https://careers.abbvie.com/en/job/associate-director-operational-excellence-in-mettawa-il-jid-24711?_atxsrc=HBCUConnect&utm_source=HBCUConnect
Company Description:

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